JK Vegies
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Delivery Policy

Last updated: 4 October 2026

1. Where we deliver

We deliver in Hathras, Mitai and Sadabad, Uttar Pradesh, and in the areas immediately around them. If your town is not in the list, you can still enter it while adding your address, and we will tell you before confirming the order whether we can reach you. We may decline an address that is too far for fresh produce to arrive in good condition.

2. Minimum order and delivery charge

  • There is a minimum order value, shown in your cart before you place the order.
  • A delivery charge may apply. It is shown in the bill summary before you confirm, never added afterwards.
  • Orders above a certain value are delivered free. The current value is shown in your cart.
  • Wholesale orders have their own minimum quantity for each item.

These amounts change with the market and with the season, so the figures shown in your cart at the time of ordering are the ones that apply.

3. Delivery time

By default we deliver as soon as possible on the same day, during shop hours. You can also choose a particular day and time slot while placing the order. A time slot is a best effort, not a guarantee: traffic, weather and the number of orders ahead of you can delay a delivery.

Orders placed after the shop closes are taken up the next working day.

4. How delivery works

  1. You place the order and it is confirmed by the shop.
  2. The order is packed and handed to a rider. The rider gives the shop a pickup code at that moment.
  3. You can follow the status on your order screen.
  4. At your door you give the rider the delivery code shown on your order screen, and pay in cash.

Please share the delivery code only when the goods are actually in your hands.

5. Help the rider find you

When you add an address you can place a pin on the map, including on the satellite view. The rider follows this pin. In small towns this is often more reliable than a written address, so please place it carefully. You can also add a note for the rider from your order screen after the order is placed.

6. Pickup from the shop

You may choose to collect the order yourself instead of having it delivered. You will be told when it is ready. Please bring your order number.

7. If nobody is available

The rider will call the number on the order. If nobody answers and the goods cannot be handed over, the rider will wait a short while and then return the order to the shop. Perishable goods cannot be left unattended at a door. A repeated failed delivery may mean we stop offering cash on delivery to that address.

8. Things outside our control

Heavy rain, flooding, blocked roads, strikes, public disturbance, a power or internet failure, or an order from an authority can delay or stop deliveries. In such a case we will tell you as soon as we can and offer another slot, or cancel the order without charge.

9. Contact

Email [[email protected]], phone [8273059416], or visit us at [In Front Of Prem Raghu Hospital Agra road hathras].